Voip Call Center
Advertisement
Cc-Modeler v.2. 1. 2023
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation.
Advertisement
ErlangXLS v.1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B.
AsterCRM v.386
asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions.
Webrequest Callback-Button
VOIP-call-back-button for ones own website. Features: Outgoing calls to other SIP-and IAX-addresses the SIP-and IAX-address will be transfered standardly as well as the name-alternatively anonymous. With calls, which are terminated into the fixed line
IPhone IAX Client v.1.0
iPhone softphone is designed specifically to leverage the iPhone's unique capabilities and easy way to make a iPhone voip call by using iPhone devices.
PrettyMay Call Recorder for Skype
PrettyMay Call Recorder for Skype (PMCRS) is a powerful Skype add on, which allows you to record skype calls on Windows easily. Besides the call recording funtions built in, PMCRS offer many features such as storing Skype voicemail into MP3 files,
Call Alert! v.1.0.0.1
You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert!
VoIP Tracker Lite v.0.9
VoIP Tracker Lite is a little application to help you track the availability of your VoIP device (LinkSys and Sipura).
Nblade v.2. 4. 2002
This is a complete and modular system for the management of your network, from security issues to business communications (VOIP PBX, FAX, VPN, FIREWALL, ADDRESSBOOK).
Voicent Predictive Dialer
Voicent Agent Dialer is a predictive dialer and semi auto dialer combined. It assists marketing or sales people for telemarketing campaigns. Predictive dialing supports VOIP through Skype and remote agents. Automatic dialing can play audio messages,
Voicent IVR Studio
IVR Studio for easy development of interactive voice response system. Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications. Voicent IVR solution offers point-and-click call